I have made multiple E-mails to Bovada support regarding the fact that I have not yet received my approved withdrawal from 3/22 for $800 USD. I continually get the same responses that they are sorry for the delay, they are working on the issue, etc ... My husband thought it might be wise to make a post here regarding this complaint due to the length of time.
This was a VFF and I know there were some problems during March, and I have tried to be patient and understanding, however, I feel that Bovada's Customer Service has been unwilling to truly assist me.
They never give me a time frame as to when to expect my funds, only to "not worry" that they are working on getting them to me as quickly as possible.
This is the worst customer service I have ever run into in my life .. all they do is deflect and blame someone/something else for the problem.
I am hoping this will speed up the process for my withdrawal. Thank you!
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