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Planet 7 Casino - Delaying my withdrawal

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I won and requested a withdraw on March 24th, 2016 and submitted all the proper dicuments to preceed with my withdraw request. Took 4 or 5 times of sending in the paperwork to finally be approved and informed my check would be coming soon. It's been months since and still waiting around. No one can give me any information on my withdraw except that it's been sent to escalations to speed things up but that was 3 weeks ago. Not happy with my experience here at planet 7.

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