Hi gamblers,
I gamble as a hobby and have been for a while. It seems like I rarely withdraw, but consistently depositing (LOL).
Well on May 8th, I decided to withdraw my casino balance of $1,023 but I used a bonus so the balance when down to $763 from Planet7 in check form (this is the 1st time that I withdraw from Planet7) just out of curiosity. Its been an adventure (to put it kindly), the withdrawal was approved May 12 and that is the last I've heard from them. I contacted LiveChat and the pleasant representative, Nina, stated that she could not see anything on my withdrawal because its been "escalated by management." I have sent emails to help@planet7 department & payout@planet7 department and both tell me that I will get an email soon. Why send me an email just to state that I will get an email? It seems like I'm getting the runaround or they are attempting to stall payment. I'm truly disappointed because I enjoy planet7 their LiveChat representatives are always kind and helpful but it seems like withdrawing from the casino is heavily discouraged. Any help or guidance will be greatly appreciated.
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