Hi,
I put in for two withdrawals, one for the weekly maximum of $2500 and the second for $1300, on May 15, 2016. I also submitted all of the proper paperwork, ie: credit card agreement, copies of my credit card, license, and utility bill. I submitted these for a second time yesterday, along with a letter asking the management at Planet 7 to please get back to me regarding my payout. I have heard nothing, and my check requests are still awaiting approval.
Please help me get my payouts with this casino. This is the first time I have played with them, but as I have withheld my side of the bargain I expect to be paid.
I also have a new withdrawal pending, but that was only cashed out on the 25th...they have stopped all promotions for my account, but not paid me...
Thanks in advance for your help with this matter!
Sincerely,
Marjorie A Tuttle
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