Had a win at Karamba on May 28 have sent all docs as required at least 8 times now since 28/5/2016 (today is 3/6/2016. They are not responding to emails other than automated responses which isnt helping me. Chat are not helpful at as each day and 2-3 times a day they are saying they do have docs, then they don't have them then they do again and this in going on and on and on... I have attached screenshots of some mails and I can send on some chat transcripts too if required. I have never ever been this messed around and upset by a casino before. It is actually crazy what is happening. I have also attached RIB doc they asked for but an email says it wasn't approved but they will not answer why it wasn't by chat or email.... The RIB is on bank letterhead and clearly stated BIC, IBAN and all required. However they saying they havent got the RIB although they confirmed they have !!!! I think Karamba are going out of their way to avoid this payout.
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