I requested a withdrawal on 5/22 the same day i submitted all the verification documents needed. I chatted online with several Reps and was told that I needed to wait 3 - 7 days for the approval process. after the 3rd day it was declined because they said they had not received my verification documents. I resubmitted the request and they approved it in 3 days, however, I did not re-submit the verification documents. That being said, they had it from the beginning, so now the 5/22 request has turned into a 5/28 request, already a 6 day delay. then I submitted another request for a withdrawal that was approved after 5 days. It's been almost a month and all I ever hear is that it is being processed. I have gone over the time frame that they said it would take to get the winnings. I've called and never get anyone on the phone and I have emailed numerous times and still have not gotten a response. I even sent them my banking information for a wire transfer and they have not done anything. I am reluctant to deposit any money into their gaming site because I feel like it's a gimmick to get my personal information. why is it taking so long to process my winnings?
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