Hi ASKGAMBLERS. After many attempts to get an explanation of my delayed $500 payment, I need your help. Here is a timeline:
1) Withdrawal Request for $500 (Debit Card payout | WIre & Check methods were experiencing major delays) - 4/11
2) Withdrawal Approval for $500 - 4/29
Per Ryan Stone (VIP HOST), Payout sent to processor - 5/20 (VIP Host told 4-7 Biz Days to receive funds)
3) Forced to Change Withdrawal option and choose WIRE - 6/1 (NOW, they were experiencing "unexpected" delays with Debit Card payouts)
4) Wire was resent to the processor - 6/8 (4-7 Biz Days to receive funds)
On 6/15 I emailed Casino Support Center asking for any confirmation of the WIRE, but never got a response. To make matters worse, when I again asked my VIP Host on 6/17 about my payout, glibly responded, "The wire should hit sooner or later." So, now it's been 20 biz days since my payout was FIRST "sent to the processor." Please help expedite my payment. Thanks, Robert
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