I have been waiting since May 16,2016 on winnings I still haven't received. I won $2000.00 and after the bonus was subtracted I was told on June 2,2016 I would be receiving a check for $1825.00. I was given a phone number to contact a gentleman by the name of 'Bill' in the withdrawals department and spoke to him a couple of times and he said I should be receiving my check soon. Then after a few weeks went by he stopped answering my calls. I tried the customer support number but no one ever answered, tried the live chat and only got the run around and then they pushed me off to another department to a lady named 'Tara' to which I was told to email her, which I did and I received an email back says "the checks have been delayed and she would like to send the money via wire transfer to my bank". I responded to her saying that I was told they couldn't do wire transfers to my bank if it was a credit union which it is. I still have not heard anything back. It is now July 22,2016 and I still have not received anything. I have waited to allotted time they told me it would be and still nothing. I do not recommend this casino.
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