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Golden Tiger Casino - Casino rewards blocked my bonus funds

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After I Made a deposit of 20 Euro with a bonus offer of 125 % no bonus i had no bonus on my Account. I asked live help and they told me After 20 min the bonus should be in my Account. After i waited My casino rewards points were blocked that means there is a bonus but they say I have to play with more of my own money to unblock it. Never have Seen such methods on a casino

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