I'm still waiting for a payment from Casumo Casino. Cute little casino, paid well and have cool and high paying tournaments, BUT...I made a withdrawal on 26th June 2016 and I'm still awaiting payment. I believe the problem could be my bank don't accept international funds and Casumo had sent my winnings as Euro dollars. I'm a bit dissapointed with the not so positive or reassuring responses and communication received from Casumo to date. I actually got my first apology by email yesterday as far as "sorry for any inconvenience". They said someone will be in contact with me around the end of the week but I'm not confident anyone will be in contact I feel that they have given up on me and this case. I like the Casino and enjoyed it thoroughly but I would suggest to Australian players to steer clear of this one as they told me in the first email after I made my withdrawal that they had problems sending money to Australian bank accounts. Just submitting this complaint in the hope that it speeds up the process a bit as it seems they aren't really worried about when i am going to receive the money I won, which was only 500Euro. I have received over $3000 before from Malta casino within 3 days new account deposit. I don't understand why this is so delayed at 1 month later and still waiting.
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