I made a withdraw of $2,500 on 7/10 (the max amount allowed for withdrawal per their rules) and was just informed that it was approved on 8/1 (they are now telling me the increased the approval time for withdraws to 15 days from 10 days). The approved amount of the withdrawal, however, was for only $1,750 (I don't get the bonus amount back which was $150) and they put $600 back into my account if I want to play with that. I have tried numerous times to reach my contact Tara but she does not respond (been 2 full weeks and sent at least 4 emails) and when I get connected to chat and ask these questions they tell me to wait and end the chat session. This has been a horrible experience. They can take our money in 10 seconds but when we win it takes months to hopefully get paid. Please help me get this resolved and get me my full withdrawn amount.
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