On the 22nd november 2015 I deposited £1000 to betfair and claimed their £1000 welcome bonus. I was fortunate enough to turn this into £10167 by the end of the wagering requirement. I read the terms and conditions thoroughly and was not in breach of any of them.
They asked for documents, this ended up being a very drawn out process, firstly because I was away travelling for extended periods and not able to deal with it, and then since I moved I had to change my address which was like pulling teeth with betfair. Eventually my documents were accepted (ridiculous procedures such as selfies with card, licence and passport) only to receive a blunt email telling me my money would be voided, deposit returned and the reasons will not be discussed.
I would like my balance reinstated in full or I will be taking further legal action as this is pure theft.
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