I requested a small withdrawal of $450 on 7/16/16 and it was FINALLY approved a week later on 7/25/16. It was only approved after I contacted support. I contacted support a second time on 8/9/16 to see if any progress had been made regarding my withdrawal. My issue was supposedly sent to the escalations department (typical support response) and then I was transferred to the payout department who wasn’t any help at all. I was told per the payout department to contact Ally via email for future information regarding my payout. SO I sent Ally an email, but still have yet to hear back from her. I know that Planet7 does payout because I have received payouts from them in the past. What I don’t like is that I have to jump through hoops for my payout and track down every casino department for information. Tawni, you helped me out in the past and I’m hoping that you can assist me again please?
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