I won a nice amount at circus.be . Like at all casinos I had to go trough the verification procedure. I sent them all required documents at 24th August trough their webformular. They also replied, that they got the documents.
The website shows, that a verification usually takes 24 hours ant that the department is working Monday to Sunday (!) 9-18
However, since that time i didn't get any response - only that the "department" will contact me as soon as they verified the docs.
Today, the timeframe of 24hours is just 300% more.
The casino circus.be is usually a good one, games are very good, the choice of many brands is great. But the verification at good casinos takes some hours, not half a week..
Right now I can not say, that you should play at circus.be - because this is a really bad behaviour.
Why do they say it takes 24 hours when they are obviously never able, to do it within 24hours ?! Here are a lot of complaints because of that.
I hope you can help me. Thank you !
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