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Old Havana Casino - Run around on payout request

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I won a jackpot bonus on top of playing a bonus. When I tried to cash out they said no as I hadn't meet wagering requirement's, well I beat the requirement's and cashed out $4000. Not knowing your winnings came in partial payments, I would have not played, but as of to day 9/12/16 my winnings are still sitting in my account under pending request. Of course they want you to play it back, but I'm not. It has been sitting there for 8 days. When I inquired (you have to email), no phone they said it would take about 2 weeks for my first installment BUT there was a delay due to a processor. I have played casinos for over 10 years and know how they work. I'm, just warning people not to play them as you want see your winnings. $4000 down the drain!

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