Hi, I requested a payout request on August 24, 2016. It was approved on the 27. Robin from withdraws dept said that I should receive my check within 7 days. Sept. 6th, called to ask them what the status is, and they keep telling me they haven't heard back anything, and to be patient. It strictly says in there terms and conditions that it only takes tops 7 days after approved to receive payment. They told me it was escalated blah blah, but I haven't heard anything. Today is sept. 14th, and I called and they still say they haven't heard back from the third party processor. I just don't know why it's taking so long.
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