I have made an withdrawal(100€) more than two months ago, they told me that is has been paid two moths ago(20 of july). I have never seen those money. When I asked about this from the manager, she said that there has been a problem and it is declined from my bank and she promised to take care of it. When I later asked her about this, she didn't answer, but some other dude answers and said that it is done at 20th of July.
Now this "manager"(Sonja) doesn't bother to answer me, live chat and every one else is sure that it is done already.
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