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Palace of Chance Casino - Still Waiting for my withdrawal

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I cashed out 5 five 2500.00 withdrawals on August 8, 2016 for a total of $10,000. On August 18, 2016 they approved $1162.00 and changed all balance to $1250.00 withdrawals. There is a total of $5000.00 so far approved and $5000.00 left to be approved. The problem is the only person that answeres me is in live chat, and they tell me to email withdrawals, the manager, escalations, which I have done 10 times to get a answer as to when I will get any of my winnings. Nobody responds. They take your money fast enough. There timeframe for withdrawals has always been slow but this is riducolous.

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