I deposited into this casino using a debit/credit card from a bank. I played for a few days and first requested a withdrawal of $6200. As per their own limits, I requested $5000 and then $1200 after I completed the verification process (you can't even access the withdrawal section until verified). I reversed $120 to play on and kept the remainder in withdrawal. I have since won $13600 that is separate from the initial withdrawal. I have been told at first, they approved the $5000 withdrawal ( I attached the emails). Today, they approved the remaining $1050. They then sent emails to me saying I requested my $5000 in one thousand dollar increments and are taking $30 bank wire fees on each $1000 withdrawn. When I contacted support, I was told that Management decided I would only be paid $1000 a week! This way, they are taking out $30 in fees for each one and I have $19600 total to withdraw. This would mean I wouldn't get all my withdrawal until March of 2017 and would get $570 in bank wire fees! How is the legal or right?? I do not think this is fair. Their T&C state that a max of $5000 can be withdrawn. They are trying to keep $570 in fees and literally take five months to pay my money. I understand that US restrictions cause issues but other casinos do not pull this tactic. I have not been offered any alternative. I need help.
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