I played on Planet 7 Casino and received an offer for a $50 chip to play at their sister casino, Royal Ace. Royal Ace is virtually the same as Planet 7 minus the name and color scheme. Obviously did not win with the $50 chip, but since I saw no difference between the two casinos, I decided to play a little bit more. When I won on Planet 7 casino, the forms that you need to submit to them in order to receive withdrawals also included a section to have any accounts from their sister casinos updated too. I was approved at both casinos and both my accounts were updated. I then won $200 at Royal Ace and received numerous e-mails assuring that I will receive my payout. I also received a call from a nice rep that said I should be receiving it soon. That was nearly a month ago.
Now i had the same exact experience with Planet 7 until I submitted a complaint on this site. Lo and behold I received my payout in two days after submitting my complaint. I have yet to receive my Royal Ace payout of $200 so here I am again. Please help me resolve this AskGamblers. Thank you
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