Hello to whom it may concern,
I had a withdrawal approved on August 13th after waiting 5 days for it to be approved. Once it was approved I waited because I know it takes a little time, after waiting a couple of weeks I started contacting the casino via live chat. I finally got someone to tell me that my withdrawal was paid on Sept 10th and I should wait a couple of days and I would see it in my account. I waited a few days and still nothing. I contacted them again and they said it could take 7-10 business days, I waited and still nothing. I contacted them again, now they tell me to contact payouts via email. I have sent them 3 emails and no response to any of them. It is now Sept 30 and still no payout on my withdrawal. Can anyone please help me get this issue resolved.
Thanks
Steven F
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