I've been pleased with Cool Cat Casino; however, recently I've been disappointed by the dlayed payouts of my winnings. I have one withdrawal that was approved Sept 21, 2016 for 1502.00 and as of today I haven't received payment nor any information regarding my approved withdrawal. I have another withdrawal that has been pending since September 9, 2016 for 1500.00 but once its approved it'll be approximately 1331.00. In addition to those two withdrawal request I have two more for 2500.00 requested Sept 26, 2016 and 2000.00 requested Oct 2, 2016. I've sent Emails and spoken to reps via live chat and I still have no clue for the status of my withdrawals. Not to mention on Sept 15, I received an Email offering me terms for a premiere with a promise of faster payouts and I accepted the VIP Premiere Status and I still haven't received any of my winnings. I just would like to have my winnings timely so I can continue to play there while exploring other online casinos with quicker payouts.
Thank you.
Rachael L
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