Supplied all relevant documentation for my withdrawal of some money from this account. That's when the trouble began. I was told there was multiple accounts from my household. This is simply not correct. I manage to speak to someone in Security and he re open my account and said there was no problems. Upon reentry my account my balance went from $11,750 down to $86. I then received an email stating account closed due to multiple accounts. I then emailed Security asking for an opportunity to speak to them to clear the issue up. It is now been 3 days and still no response. I've done nothing wrong and feel like I was just cheated out of my good fortune and winnings. I have all relevant emails and I know that their phone calls are recorded. If AskGamblers could please look into this I would be very grateful thank you.
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