Hello! I played on Mr ringo Casino between 13/10-15/10, made some small deposits and managed to win up to around 250€. Decided to withdraw 200€ and did so. Got mail the day after about verification, as usual you just fix the things they want and get verified. I did great.
They then told me to make a withdraw with trustly instead after i got verified, and so i did (17/10).
The days went and nothing happend, not a mail with a recipe on my withdraw. nothing.
I mailed them and asked whats going on and got the same answer as everybody else seems to get : "The support telling me that my money will and still nothing happens. cant even see my withdraw in transaction history on my account at MR ringo, so i contaced the support again and got the same answer: My money will be sent on thursday (20/10). The guy in livechat was sure about this.
And here i am, Friday 21/10. no withdrawal recipe on my mail neither on my account history at MR ringo.
What should i do now?
I hope you can help me out.
Kind regards,
plaarre
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