Hello,
Please help me.
I deposit and play grandeaglecasino. Later, I can not enter. Invalid email or password.
I go to the chat : No worries Julia,your country is part of restricted countries meaning you are not allowed to play in our Casinos. But since you made deposits and played with us,our financial team has be notified (your case has been escalated) of this issue and will refund your money.You should have feedback on Monday.Please note you will not be able to access or play with your account.
On Monday chat again. : Julia i do see that the have processed the refund already, it can take up to 14 to 21 business days
Why should you wait so long?
Thank you. Bye.
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