On 10/10/2016 I submitted a wire transfer withdraw for $500. After a week I still had not heard from the casino so I contacted customer support, I received a email response stating that it had been assigned to a represenative and I would hear from them within 24 hours. Two days (48) hours later no word. I have contacted them 4 additional times since then and received the same email response. On 10/26/2016 after logging into my account I saw that it had finally been approved. I still have not received it and the only answer I get from them now is that it normally takes 10 - 15 days for a wire transfer. It is now Nov. 9th and still nothing, I have had a check issued and cleared from another casino since this request was made. I have continued to play at Slots of Vegas but as of today I won't anymore until I receive my payment, tired of giving them money and not seeing what I am rightfully due. If you could help me in is request it would be much appreciated.
Thank you,
Kimberly0823
↧