I joined slots of Vegas late august. and since playing I have made 5 withdrawals. They recieved all documentation required adn all withdrawals have been approved. The first was on the 9th September for 550. The second was on the 16th and was for 286 dollars.. (both figures were after the bonus money had been taken off.) I am still waiting for my funds and despite numerous e-mails to various addresses I have had no response. All the customer service agents have all pretty much contradicted themselves and can't resolve all the issues I have had. They keep escalating the problem which gives them another 7-10 business days in which they don't have to give me any specifics.. despite my efforts I now don't know what to do as I'm no closer to receiving any money. The additional 3 withdrawals were approved on the 9th October totalling 852 dollars. The time frame is completely unacceptable by anyone's standards. Frustrated and very weary about possibly not receiving what's owed.
↧