At first very nice personnel. Here is how it was:
- I signed in. All OK.
- I got 25 € bonus for signing in.
- I deposited additional money in ammount of 25 € from my credit card.
- I played and won up to 4.000 but continued to play and then ended at around 2.500 €
- 7Reels asked to make a full registration in order to have possibility to withdraw winnings. - Security
- I followed requested procedure and submited proper documentation. - Security
- Security confirmed my registration and I was allowed to play fully
- I requested withdraw of some of the winnings. - Security they addressed me to Accauntant address
- I submited request to accauntant address
- 7Reels declined my request to withdraw winning as I did not submit bank account data
- I submitted requested information to Accauntant address
- Today 7Reels informs me that after rewieving my account there was a violation identified between my account and house rules. They do not want to explain in details what was wrong but they voided all my winnings. Now they do not want to talk to me anymore.
Very dissapointed. If you need more info from me, please, do not hesitate to address me. I hope you can help me with this issue.
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