Hi, earlier last week I decided I would give 888 Casino a go and registered with them and played through the £88 bonus. I was delighted that I ended up with £195 which I could withdraw. I decided to withdraw this cash. Soon after doing this I was asked to send over verification details. Not a problem - I sent over a copy of my driving licence. I heard nothing, the next day I attempted to log on and was faced with a message that my account had been temporarily disabled. I contacted them via e-mail, they said their operations department would get in touch but it may be a good idea to send verification details to the cashier dept (the link they sent). I responded saying I had already done this....i proceeded and sent over my driving license again. This is really frustrating, I want to use their site but not being able to withdraw my first winnings leaves a bad taste in the mouth. Annoying as there is no live chat and can't seem to find whats going on!
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