My complaint comes after following all the rules from pokerstars.com or eu.I was in the middle of a great session on great blue and the casino went offline.Upon reconnecting my free spins did not return.Pokerstars said I completed my free spins.I have attached proof that only 17 free spins out of the 33 were played.I never got back to my free spins and if they were completed you must take score to exit the free spins frame.So they are wrong.I had a balance of 107.13 and 16 free spins @1$ x2multiplier.You can see in the attached that the free spin hands start with 0.00 wager.Due to encryption I cannot send the original file but have taken screenshots.I will email all.
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