Dear Ask Gamblers,
So, on december 26th of 2016 I've send an e-mail to Playamo support to self excluse myself. Because self exclusion is not possible to do self. You need to contact support. Even though Ask Gamblers thought that it can be done very easily in the account. That is not the case.
Today, january 3th my account still isn't closed yet and Playamo is not responding to the e-mail. I was able to made various deposits even though I asked to self excluse myself.
So, to befully clear:
It is not possible to set a (deposit) limit in your account self or by live chat. Playamo does not support deposit limits
It is not possible to self excluse yourself without contacting support by e-mail
When sending an e-mail they won't close the account and let players make deposits
I've given Playomo more then 24 hours to respond to my request
I'm very aware Playamo is a starting casino, but I would really like to get this complaint seriously as players can get in trouble, just like me.
I would like that Playamo closes my account and will return the deposits that I made beacuse I request excluded myself.
Greetings Martijn
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