On the spring I was on my mobile and searched for a new casino. And Tivolicasino had been given some good grades. I opened an account (on mobilephone) and deposited 50€ + got 50€ bonus above that. After that I searched over the terms but the link did not work on mobile it just returned to the startpage. Well I thought on every good casino I have played the lowest maxbet has been atleast 6€ .
So I started playing and played for example aliens and gonzo's guest. And my balance did not at anypoint got below 50€ Biggest was from gonzo's quest for a 4€ bet about 1800€. At some point of the gaming I played a few (37) round aliens at 5.25€ bet. From which I did not win any significant amount. Well after sometime I got the wagering through and after that my balance was little over 2050€.
I made a withdraw request of little over 2000€. And on the same evening I got e-mail from them saying that my withdraw had been ACCEPTED and I would receive the funds soon. At that point I was like great this is how things should be done.
But after that it got ugly from the casino. On the next morning I got e-mail from them asking for documents. I was like what do they need those for my withdraw has already been accepted. And few minutes from that I got e-mail that my withdraw had been rejected because of breaking of a maxbet rule. Maxbet would have been 5€ . So my biggest bet was only 25snt over the limit. And those rounds were under 10% from the total wagering.
So I am still waiting for the money that they promised me. And that is my main complaint about that I have received the e-mail clearly saying my withdraw has been accepted and will be paid out to me shortly. It has taken almost 5 months now and I have still not yet received the money.
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