I, legitimately won $130,000 at Ruby Slots and requested a withdrawal on 12/15/16. I sent in all of my documents as requested. I received an email on 12/17/16 saying
Reference number: LTK121660167863907X Please use this ticket number in any correspondence with us.
Subject: Re: Account Payout Requested - RubySlots - TraceID 28801189
Dear Sharon,
Thank you for contacting us.
I sent request to my manager and you will be contacted soon, According to our rules, we cannot pay out more than $2500 anyway. There is a possibility that we can pay you this amount twice a month.".......... the email was signed by Masha.
Their withdrawal request form states "withdraw $2500/week.
I would love to have the entire $130,000 at once, however, I would be happy to receive $2500/week or even every other week.
I have called and left messages and have sent numerous emails and haven't heard one more word. It has been almost a month!
Can you help?
Thank you
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