On 1/5/17, I requested $30,000 in withdrawals. I used a $245 bonus. On 01/10/17, $10,000 was approved an on 01/15/17 $2255 was approved. I still have $15,000 to be approved as I cancelled $2500 of the first withdrawal today. I contacted live support and asked why the other $15,000 has not be approved and when to expect to receive the $12,255 that has been approved. I was told that they are being processed and just to wait. I was not given any type of time-frame. On top of that, I am no longer able to use No Rules Bonuses as upper management has determined that I am "master class." I have no idea what that means and asked where that is stated in the Terms and Conditions. I was told that it is upper management's decision. I am just wondering when to expect payment as this is not a small amount of money. Thank you!
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