We found this casino through this website.
My flatmate joined up and played slots.
As this casino seemed to offer a huge selection of slots I was also keen to join.
Reading through the terms and conditions of this casino it stated if interested to contact support prior to sign up to confirm ok due to same residential address ip etc.
Support said it was fine so long as we could verify identification if there were any withdrawals to be made.
I signed up and deposited twice with the bonus welcome offer.
My third deposit as I had not won any amount I considered substantial I did not select to have a bonus and commenced playing slots. I won $7400 approx and withdrew the funds as it was maximum 2000 per week. It had been sitting as pending withdrawal(s)
Then management informed me they voided my winnings and closed my account due to multiple accounts.
Even though I had asked support prior to establishing my account if it would be ok for myself to have an account with this casino as my flatmate already had one, which the response was yes.
Please help me get the winnings I sincerely believe I am entitled to as I did not do anything wrong.
I have attached a screenshot of the conversation with support
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