I first withdrew 784.00 CAD on my master card (which I used to make the deposits) on january first 2017. I have been asked to send documents and I did, they confirmed to me that everything was in order. I then received a message days later that I could not receive the withdrawal on master card. I then made a withdrawal using my bank account and they confirmed it. I asked them what was the status of my transaction and they confirmed a deposit was made into my bank account on the 12th of january and it could take 3-7 days to reach my account. we are now on the 23rd of january and nothing was sent into my bank.
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