I have been playing at proud casino a few months have made several deposits , bank account is verified and they are always glad to take my money no issues. Saturday evening I deposited using EFT for 1700 $ I was winning and within moments I was locked out of account. Contacted agents as requested was given no info , I sent email stating I would not release funds from bank account until resolved and I could log in and access winnings. Spoke to several agents given no information again and again. They still attempted to take money from account costing me 400 dollars in fees. I stated in email and to agents I would gladly release funds when I could log in and access my winnings , have received no emails since. I have had this issue with a dozen online casinos now , they will gladly take your money when your losing it with no issues, but the moment you win or want to withdraw there are suddenly " account issues " or withdrawal is virtually impossible. Am getting tired of being taken advantage of by these companies , I just want to enjoy playing the games and once in a while make some money doin it as opposed to every experience thus far. Hoping to get this issue resolved thanks.
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