Hi, i have recently played OVO casino and deposited money through my cards. After requesting withdrawal, i got verification request. i have submitted all requested documents and i got verification email from OVO stating that my account has been verified. However, i got blocked from any real money transactions (i cant deposit or withdraw) for some reason. i have sent numerous emails to OVO support team, but i got no replay. I would really appreciate any help on this matter. I have requested withdrawal of 1500 EUR and i want to continue playing but i am getting "You are blocked from real money transactions" message all the time. please help. Thank you
PS i have attached email verification confirmation and the message that i am getting on my account (both screen shots)
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