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Ruby Slots Casino - Delayed payment over 2 months

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I requested for withdrawal the amount of $350 last 11/2016 and I am still waiting for my payment. I have been emailed and called, live chat with casino agents but all they said was for me to be patience I should be receiving it soon. But, it has been over 2 months since withdrawal approved. Please help me to receive my payment soon. Thank you! Josephine

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