Hello there,
Vegascasino.io is refusing to let me withdraw my btc after I completed their rollover and provided all documents that they wanted. Initially they requested ID and proof of address - which I provided. They accepted my ID, but refused proof of address so I gave them a better one. Next they accepted my proof of address, but requested a photo of me holding my ID next to my face. I thought was odd, but didn't think it was weird enough not to acquiesce. Following this I did not hear from them for 2 days at which time I sent them an e-mail asking what was taking so long and if I could get an update. A day later they respond saying that I had relation to some other account that I've never heard of and that my account would remain under security review until I explained that account's relevance. They are denying payout. Please askgamblers could you help mediate this dispute between the casino and I?
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