So last week I signed up to Jackpot247 after seeing them on ITV. I made a couple of deposits of £1,400. I played some roulette and made three withdrawals of £780, £1010 & £1,000 which have been pending since then. I got in touch with customer support who asked me to send my documents in to be verified, which I did. I was told verification takes between 24-72 hours.
I called in yesterday to check the progress and I was told that my account would be verified by the end of the day. I woke up this morning checked my emails and to my surprise still no email to confirm that my account has been verified, I log into my online account and it still has not been verified. I call in to "customer support" to ask whats going on and the lady I spoke with said my account will be verified today. I explained to her that I was told the same thing yesterday and her response was "No he didn't say that to you". So I am being called a liar by "customer support"?! I have been gambling online with various different online casinos and this is the first time I have had such an experience with an online casino! There was once a casino I played online with who verified my documents instantly! while I was on the phone to them.
I have been reading a lot of reviews online about this casino and now i'm starting to worry as I have seen a lot of these cases.
avoid playing with this casino.avoid avoid avoid!
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