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Mr Ringo Casino - Delayed payment for 3 weeks

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I signed up to Mr Ringo made a deposit of 50$ and received bonus and wagered it accordingly then i asked for a withdraw and is taking too long to pay my withdraw. Is now 3 weeks and I'm not receiving it. Contacted the chat several times with no success. They say the finance department will solve it today and every day receive the same history. And cant even see the history of this withdraw. Please help me.

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