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Super Casino - Withdrawal has not arrived at my bank

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I withdrew £300.00 from Super Casino last week and it had not been put into my bank It's been over 2 to 5 working days the allowance stipulated in the terms and conditions I checked my account under transactions and there is no sign of any transactions been made. I have written to then 3 times, they wrote back after my first email but since have heard nothing which i find very poor customer services. I've been with them for over 3 years and have been a good customer during this time so I'm very disappointed with this lack of communication

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