i deposit 100 euros on atlanticcasinoclub.com, used my welcome bonus (250%), so i had 350 euros to play with. i started winning right away and was never even close to the bonusmoney. the maximum bet that they allow is 30% of your deposit amount, so since i deposit 100 euros, i could bet 30 euros on max bet. the highest bet that i made was 10 euros. i have proof of that in my history on atlanticcasinoclub.com. the withdraw that was denied was 4900 euros. i was on live chat with operators ceveral times during the play to check my wager. when the wager terms had been met, i started the chat and talked to a man named steven. i asked him for help with my withdrawal, and he assured me that everything was in order. when i received email from them, two days after my withdrawal, they wrote me that the withdraw had been denied. the only reason they used in the email was that the terms and contitions havent been met. i started the live chat to find out why. the woman i chatted with (named anne), told me my withdrawal had been denied because my bet was more than 30% of my deposit amount, even though my playhistoric shows 10 euros at the highest bet. i have been taken pictures of the live chat, regarding wager, terms and contitions, and i asked also if there were any other restrictions regarding my account and bonus money ( witch there were not, according to the operators). still waiting for final aswer from atlanticcasino. username at the casino is "kimcharlie"
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