On march 20, I sent a bitcoin deposit of $30... first to planet 7 casino then a deposit of $35 to Allstar slots. I noticed both websites took forever to fund my account. I messaged all star slots first because they are quick to respond with their support team vs planet 7, all you get is no response and if someone does, you eventually get disconnected before any issues can be resolved. I sent them an e mail after I've seen that the Block chain data network had over three confirmations. The next morning the deposit for all star slots wasn funded in my account. Planet 7 not so much. I was so busy I didn't have time to be on the phone and wait more than ten minutes to get through someone on planet 7 deposit support team; and online support is never much help either. These people are really REALLY horrible with customer service. Yes your winnings may be validated long and withheld but you will eventually and what I mean by eventually is about 2 months wait . But anyhow, I thought I give them a try again after several months of just not bothering anymore because it seemed like online reviews were getting better about them, but it seems like they are even WORSE than ever before. No respond in e mail and no calls either. Like I said $30 isn't a lot, but I will NOT let a casino with bad customer service if there is virtually any there take my money. ID RATHER GIVE UP THAT $30 to other gaming like ALL STAR SLOTS who has quick responsive and attentive customer service, in fact planet 7 makes themselves look so bad that I WISH I COULD TAKE THAT $30 and use it to tip that nice lady from ALL STAR SLOTS WHO HELPED ME OUT. That's how done I am with this casino.
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