I have played there a while and closed and reopened my account multiple times and spent there a lot of deposits. Thats totally ok.
But on 22.03.2017 i wrote them via email, to close my account, so it is not possible to reopen it, to protect myself from depositing there anymore.
Account was closed after that email and they confirmed it by email.
As you can see in the attached file in the wording in my email there is no misunderstanding.
Without any problems i could reopen my account on 23.03.2017 and i spent there further 250,- Euro.
I am sure this is not a correct behaviour in protecting customers.
For this background i want to have my deposits back since my final closure request. (250,- Euro)
KR
theproducinggambler
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