Hi, yesterday I joined the playamo casino and I meant to deposit $25 with Bitcoin just to test things out, get to know the interface, the payout times, the staff, everything. But I mistyped into my wallet and I inserted $250 instead of $25 which is completely stupid and I'd never do such a big deposit with a casino that I just joined for the first time.
I immediately requested a cash out of my funds (which were untouched and I did 0 bets with them) and spoke to the representative, the representative told me he submitted this issue to the manager and I should wait a few hours for the response. Now I just tried to login and apparently my account is disabled and this is what their customer support told me.
"I'm sorry, your account was closed due to fraud. This is a final decision of our managers."
Which is completely unreasonable! This is literally theft, I deposited, didn't even play with my funds and they IMMEDIATELY close my account and refuse to give me my money back? What..?
I did absolutely no fraud what so ever, I registered for the first time, with my own IP, my own email, my transaction got confirmed in a few minutes, literally everything was smooth. What the hell did I do that is "fraud" to deny me from my UNTOUCHED funds?
This is no different than giving someone money and them just running away. This is completely stupid and bad.
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