I bought in using a 250% no rules bonus, plus 30 spins on a certain game. I played through all the spins then all the money I got with my deposit and was down to my last 40.00+ in winnings, when I won a bonus for 100 free spins on the Panda game. During these free spins I won over 300.00. I played some more then asked for a 300.00 cash-out and sent the proof that they asked of me. I have sent this proof over five times and to two different e-mail addresses that they told me to. I have been denied every single time. I have repeatedly contacted them via live chat and on the phone (they never return my calls) and they have yet to resolve the problem or given me any other reason why I can't cash out my winnings.
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