Hi,
I recently got extremely lucky at 888. My boyfriend has played poker there and gave me a link to play on the casino games with some money as an early birthday present. I played around a little then found out I had £88 bonus! I played the spins and got the Max £10 to play with. I played with the funds left in my account for a while then decided to take a chance and stick it all on one spin. After some small wins then a small loss I won 10 free spins for my full wager! From these free spins I won an incredible £3300!!! Not bad from a £17.50 wager! I read the T&Cs because the money wasn't in my account and realised I had to wager the bonus 30 times. I stuck £10 on the spins enough times and the money was in my account! I withdrew it and it said it was going through.
I've since had many emails from 888 telling me my account has been restricted or similar and I need to provide different documents. I realise that this is 100% standard procedure and am happy with them asking for them- I would if I was them! The problem I have, is that I don't have a notarized document. I was not paying bills at my old home so have no utility bill to send them :'( I only have a few documents with my old address on (a bank statement pay slips and p60) and I don't know if they are applicable or exactly how to get them notarized. I have sent off a picture if my passport but don't know if that will be classed as notarized either :( I've emailled the support a few times but they haven't got back to me and I'm worried I'm never going to get the money :(
Please can I have some help on what documents are acceptable and how to get a document notarized.
I have loved playing 888 and hope this grts resolved and I can play there again in the future!
Thanks!
Pandinha
↧
