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Ruby Slots Casino - Not getting my winnings

owed over $6000 from jan and feb 2017 but keep getting the same response week after week it has been sent to the prosessor and but still no payments?? . got an email from tom t back in feb 2017 all paperwork was in order. I try to call the number but never no answer I have to use the live chat and that takes forever. all withdrawls were approved but I haven't seen the first dime. they can take your money in a few seconds but it shouldn't take 3 months or more to receive your winnings. I have all the emails approving my winnings

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